Privacy Policy for Taxi Services Ahmedabad
At Taxi Services Ahmedabad, we respect your privacy. When you contact us for a taxi booking, we may collect limited information required to arrange your ride and provide customer support.
By using our website, calling us, sending a WhatsApp message, submitting an inquiry form or booking a taxi through any available contact method, you agree to the practices described in this Privacy Policy.
We collect only practical booking-related details needed to provide taxi service and travel coordination.
1. Information We Collect
We may collect the following information when you contact us or book a taxi:
- Name or passenger name
- Phone number and WhatsApp number
- Pickup location and drop location
- Travel date and time
- Passenger count and luggage details
- Vehicle preference such as sedan, SUV, Innova, tempo traveller or premium car
- Trip type such as local, airport, outstation, one-way, corporate or wedding booking
- Flight number or arrival details for airport pickup, if shared by the customer
- Any additional message or special travel requirement shared by you
We may also collect basic website usage information such as device type, browser, pages visited and general traffic data through standard website tools or analytics systems.
2. How We Use Your Information
Your information is used mainly for taxi booking and ride coordination.
- To confirm your taxi booking request
- To assign a suitable vehicle and driver where applicable
- To communicate pickup and drop details
- To provide fare information and booking clarification
- To manage airport pickup, outstation taxi or local taxi coordination
- To respond to customer questions, support requests or complaints
- To improve our website, service quality and customer experience
- To comply with legal, safety or operational requirements where required
We do not collect unnecessary personal details for normal taxi booking.
4. Payment Information
Payment terms may be discussed during booking. If you make a payment through cash, bank transfer, UPI or any available payment method, the basic transaction details may be recorded for billing, confirmation or support purposes.
We do not ask for sensitive banking passwords, OTPs, card PINs or confidential payment credentials. Customers should never share such details with anyone.
6. Google Ads, Calls & Remarketing
We may use Google Ads or similar advertising platforms to promote our taxi service in Ahmedabad. These platforms may use cookies, call tracking or conversion tracking to measure ad performance.
- Google Ads may show our ads based on search terms, location, device or previous website interaction.
- Conversion tracking may help us understand whether a website visit led to a call, WhatsApp click or inquiry.
- Remarketing may show ads to users who previously visited our website, subject to platform settings and applicable rules.
- You can manage ad personalization through your browser or Google account ad settings.
Advertising tools are used for business promotion and performance measurement. They do not give us direct access to sensitive personal information from your Google account.
7. Data Security
We take reasonable steps to protect booking information from unauthorized access, misuse or unnecessary disclosure. However, no website, phone communication, messaging app or internet-based system can be guaranteed as 100% secure.
Please avoid sharing highly sensitive personal, financial or confidential information unless it is required for the booking and you are sure about the communication channel.
8. Data Retention
We may keep booking-related information for a reasonable period for service records, customer support, payment confirmation, dispute handling and business operation purposes.
When information is no longer required, we may delete, archive or anonymize it as per practical business needs.
9. Your Rights and Choices
You may contact us if you want to:
- Ask what basic booking information we have about you
- Correct inaccurate booking details
- Request deletion of unnecessary information, where practical and legally allowed
- Opt out from promotional communication if any
- Raise a privacy-related question or concern
Some information may need to be retained for legal, payment, dispute or operational reasons.
10. Third-Party Links
Our website may contain links to third-party services such as Google Maps, WhatsApp, payment apps, call links or advertising platforms. These services have their own privacy policies and terms.
We are not responsible for the privacy practices of third-party websites, apps or platforms. Please review their policies separately when using them.
11. Children’s Privacy
Our taxi services are generally intended for adult customers or bookings made by responsible guardians, family members or authorized persons. We do not knowingly collect personal information from children for marketing purposes.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time for service, legal, advertising or operational reasons. The updated version will be posted on this page with the latest update date.
13. Contact Information
For privacy questions, booking data correction, service support or any concern about this Privacy Policy, please contact us.
Taxi Services Ahmedabad
Phone / WhatsApp: +91-9925790101